Residents

Residents

Notes on the CORONA VIRUS and how we are working in these times:

We strongly encourage everyone to use the Resident Portal.  Directions on how to login are in the quarterly letters we mail out as well as in every move-in packet.  If you still have questions, please call the office and we can talk you through it.  Use this portal to:

1.) Pay your rent
2.) Enter maintenance work orders
3.) Check your account balance
4.) Change your contact information

To login, click on the link below to access your online web portal.  If you do choose to leave home, you can still drop rent or any written requests in the drop slot of the door at our office or visit us during normal office hours.

Maintenance repairs will still be completed.  However, if anyone is sick in any way at your home, we need to know to protect everyone involved.  Expect that non-emergency maintenance may be slowed or delayed until the stay-at-home order is over.

You can still call our office.  When the office is open, it will be open to the public, but be aware that all those that work in the office have been given the option of wearing a mask or not.  If you are not comfortable with that, you can drop any rent or written maintenance requests through the drop slot in the door.  As usual, phone messages will be checked and returned when the office is open.

If you have lost your job because of the pandemic shut down and cannot pay your full rent, please contact our office to set up a payment arrangement.  We are working with people providing that they communicate with us and keep up on their payment arrangement.  Many more people are returning to work now, and we are glad to see people happy to be returning to a more normal life.  If you have not had that happy return yet, please communicate with us.

We hope that everyone in your family stays healthy.  We look forward to serving you as normal!

 


Clear Sky Realty, Inc. is dedicated to giving its residents many options when it comes to meeting your rental needs.  We have many different types of rentals, including houses, duplexes, apartments, mobile homes, storefronts, etc.  You also have options as to when your rent is due, as you can pay monthly on the 1st, monthly on the 15th, or have your rent due every other week with our Payday Payment Plan.  You also have a choice on how to pay your rent — you can mail a check or money order, pay online with debit or credit, or even set up your account to have the rent automatically withdrawn from your account.  We also offer many different ways to communicate with us, including phone, fax, email, and even an online resident portal, where you can view your account, pay rent, or even enter your own maintenance work orders.


 

Click here to access the Resident Web Portal.

You will need your account number and personal information if this is your first time signing up.  Look at your most recent quarterly letter from Clear Sky Realty.  Your account number is listed beside your name on that letter.  For all payments made on the Resident Web Portal:
I agree to the terms and conditions. * Please be advised that
attempted chargebacks for Non-Fraudulent transactions through
the PayLease system will be subject to criminal investigation and
these individuals will be prosecuted to the fullest extent of the law.
** E-check Transactions: In the event that the bank for the
account used above returns this transaction for Insufficient
Funds, I will be assessed a $25.00 NSF Fee from PayLease.

If you require a refund or return, please contact the main office
(330-455-4663) to discuss options.

 


 

Thinking of adding a pet?

Some of our rentals allow pets.   You can find more information on our pet policies by visiting our pet page.  If you are a current resident and are looking to add a pet to your family, please contact us before you get a pet, so we can help you through the process and make things easier for you.

Remember, visiting pets are still pets and should not be in your rental home without authorization.  The same thing applies for outside pets.  To answer questions, we have a flier on pets as well as the information on our pet page.

Click here for a written flier on pets

Click here to go to our Pet Page.